Customer and partner safety

All equipment users need to be conscious of their own behavior.

Keeping people safe on elevators, escalators, autowalks, and automatic building doors involves everyone from technology and maintenance service providers to building owners and equipment users. We work closely with our customers to help them recognize and deal with situations that could lead to safety risks. We communicate actively about safety, organize activities, and provide training and educational materials to help equipment users stay safe.

Don't forget regular safety checks!

Safety checks help maintain the safety and security of the equipment and contribute to smooth, uninterrupted people flow. We provide easy-to-follow safety check guidebooks for our customers to complete visual and functional safety inspections. Intended for building owners, facility managers and operators, the animations below show how to carry out safety checks. Watch and learn!

Customer and partner safety

Download free safety posters

Download free safety posters

Posters can help remind end-users of safety tips and encourage safe behavior when using our equipment.

Customer and partner safety

Our support for our customers during the pandemic

The safety of our operations is crucial since our role is to keep societies moving. Our maintenance technicians also have a vital role in making sure our customers can keep people moving safely in critical environments, such as hospitals.

Read more about safety in our sustainability report