Contact us

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +60 3 7494 7500.

You can reach us on working days between 08.00 and 17.30.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel 1-300-820-331

KC3Malaysia@kone.com (In cases where quick response isn’t needed)

KONE OFFICES AND CONTACTS

KONE ELEVATOR (M) SDN BHD
3rd Floor, Wisma Ali Bawal 2, No. 11,
Jalan Tandang,
46050 Petaling Jaya, Selangor, Malaysia
Tel : +603 7494 7500
Fax: +603 7784 1263

View all KONE offices in Malaysia

Fill in the form

Please fill in the form and we'll contact you as soon as possible

Sample form

How can we help you?

How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service

First name

Last name

Company

Phone (Please provide phone number starting with +60123456789 and no spaces)

+60

Address

City

Postcode

I am a KONE customer

My enquiry is about

My enquiry is about

Tell us how we can help you. Provide as many details as you can.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Contact us

KONE CUSTOMER SERVICE

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

KONE OFFICES AND CONTACTS

Sample form

WELCOME TO KONE!