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KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +60 3 7494 7500.

You can reach us on working days between 08.00 and 17.30.

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REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel 1-300-820-331

KC3Malaysia@kone.com (In cases where quick response isn’t needed)

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KONE OFFICES AND CONTACTS

KONE ELEVATOR (M) SDN BHD
3rd Floor, Wisma Ali Bawal 2, No. 11,
Jalan Tandang,
46050 Petaling Jaya, Selangor, Malaysia
Tel : +603 7494 7500
Fax: +603 7784 1263

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How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service




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My query is about *|Maintenance services|Ongoing project|Invoices - New equipment/modernization|Invoices - Maintenance/Spare parts|KONE digital tools |A complaint|Feedback about KONE|Other

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|New maintenance contract|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|People Flow planning services |Multiple/other
Building type *|Residential|Office|Retail|Hotel|Leisure, education, special buildings|Medical|Public transportation and airports|Marine (e.g. vessels or offshore installations)|Other
My role|Architect|Builder|Resident|Housing board member|Facility manager|Building owner|Developer|Technical consultant|Government & municipalities|Building manager|Other


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