Contact

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +60 3 7494 7500.

You can reach us on working days between 08.00 and 17.30.

Contact form

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel 1-300-820-331

KC3Malaysia@kone.com (In cases where quick response isn’t needed)

KONE OFFICES AND CONTACTS

KONE ELEVATOR (M) SDN BHD
3rd Floor, Wisma Ali Bawal 2, No. 11,
Jalan Tandang,
46050 Petaling Jaya, Selangor, Malaysia
Tel : +603 7494 7500
Fax: +603 7784 1263

Press releases

New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow

Elevators | Lifts

Discover KONE Elevators for various building types and building needs. Click to read more!

KONE N MiniSpace

Discover the KONE N MiniSpace™, an elevator solution with a compact machine room for mid and high-rise buildings.

KONE S MiniSpace

Discover the KONE S MiniSpace ™, an elevator solution with a compact machine room for mid and high-rise buildings.

KONE MiniSpace

Discover the KONE MiniSpace™, the high-performance elevator solution with a small machine room for mid and high-rise buildings.

KONE Highrise MiniSpace

Discover the Highrise MiniSpace ™, a high-speed elevator solution with a compact machine room for high-rise buildings.

KONE N MonoSpace

Discover the KONE N MonoSpace, a completely renewed elevator solution for residential and commercial buildings.

KONE S MonoSpace

Discover the KONE S MonoSpace, a flexible elevator for low and mid-rise residential and commercial buildings.

KONE TranSys

Discover the KONE TranSys, a heavy-duty service elevator for commercial buildings, including office, retail, hotel, public transportation, and airport facilities

KONE Bed elevator

Discover the KONE Bed elevator, designed especially for hospitals.

Escalators

Discover our industry-leading escalators and moving walkway solutions, which set the standard for safety, quality, eco-efficiency, and visual design.

KONE TravelMaster 110

Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience.

KONE TransitMaster 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

KONE TransitMaster 140

The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports.

Autowalks

Discover our industry-leading escalators and moving walkway solutions, which set the standard for safety, quality, eco-efficiency, and visual design.

KONE People Flow Intelligence

Advanced People Flow Solutions integrate equipment and devices into one holistic smart building solution. The result is a seamless user experience from front door to final destination—a new way to make everyday life easier.

KONE turnstiles

Learn more about KONE turnstiles – stylish and durable access control solutions for managing people flow in your building.

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier

Maintenance

How we serve you

Discover how we tailor our wide range of maintenance services for your site and equipment.

Service packages

Discover how we tailor your maintenance plan to uniquely match your site and equipment, whatever the brand or type.

Service descriptions

Read more about the individual services that make up our KONE Care™ packages for elevators, escalators, and automatic building doors.

24/7 Connected Services

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.

Elevator modernization

Different modernization options for elevators: full, modular or upgade specific components. Click to read more!

Full elevator replacement

Discover our eco-efficient full-replacement solutions and a hassle-free process that keeps your project on time and on budget while minimizing disruption to life in your building.

Modular modernization

With modular modernization you can upgrade entire systems and significantly improve the performance of your elevator. Read more!

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Escalator & Autowalk modernization

Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Full escalator replacement

Discover our two options for escalator replacement: We can install a brand-new escalator and truss, or replace everything except the truss.

Modular modernization

With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us!
Tools & downloads
Tools & downloads

Downloads Codes and standards Glossary

Tools

Brochure Library

Glossary

When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them.
Stories & references
Stories & references

Discover our latest references and stories about cities and people in them.

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.

Press releases

You can find all the latest press releases by choosing a category and year from dropdown boxes.

References

KONE is proud to present these selected achievements from around the world.
About us
About us

KONE as a company

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

People of KONE Asia Pacific

Frequently asked questions

FAQ on KONE's recruitment process

Apply now

Do you want to work at KONE? Apply now!

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Branch offices

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Press releases

Please choose category and year from dropdown boxes to find a certain release. Please note that the releases before June 1, 2005 belong to demerged KONE Corporation.

WELCOME TO KONE!

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Press releases