Back to top

KONE Care™ maintenance packages

We offer a wide selection of services to provide exactly the level of care you need, whether you need support for a two-elevator building or a complex environment like an airport or retail center. We’ll tailor your maintenance plan to uniquely match your site and equipment, whatever the brand or type.

Maintenance packages

KONE Care™ Standard

KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.

  • Includes preventive maintenance to keep everything in good working order.
  • Provides 24/7 access to KONE Customer Care Center.
  • Ideal for facility managers of low and mid-rise residential buildings.

KONE Care™ Plus

KONE Care™ Plus is the ideal solution when your priorities are a clear overview of equipment status and predictability, or if you are responsible for equipment in multiple locations.

  • Includes preventive maintenance and partial service repair and call-out coverage, making budgeting more predictable.
  • Ideal for facility managers who are responsible a single large building complex or several separate buildings.

KONE Care™ Premium

KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

  • Includes preventive maintenance, breakdown service, and repair service
  • Customized reports make planning and budgeting simple.
  • Ideal for facility managers at locations where reliability is essential, such as airports, metro stations, and department stores.

CAN WE HELP CHOOSING THE BEST PACKAGE FOR YOU?

Compare our maintenance packages

Compare maintenance packages*
KONE Care™ Standard
KONE Care™ Plus
KONE Care™ Premium
Available for
KONE Preventive maintenance (Modular Based Maintenance™)



Elevator | escalators
KONE Customer Care Center



Elevator | escalators
Call-out Service



Elevator | escalators
Voice Link Service



Elevator | escalators
Entrapment Rescue Service



Elevator
Breakdown Service

Partial
Full
Elevator | escalators
Repair Service

Partial
Full
Elevator | escalators
Authority Service



Elevator | escalators
Enhanced Breakdown Service Response Times



Elevator | escalators

PUT US TO THE TEST AND LET US MAKE YOU AN OFFER

Tools and downloads

More Tools And Downloads

Related topics