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KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +60 3 7494 7500.

You can reach us on working days between 08.30 and 18.00.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel 1-300-820-331

KC3Malaysia@kone.com (In cases where quick response isn’t needed)

KONE OFFICES AND CONTACTS

KONE ELEVATOR (M) SDN BHD
3rd Floor, Wisma Ali Bawal 2, No. 11,
Jalan Tandang,
46050 Petaling Jaya, Selangor, Malaysia
Tel : +603 7494 7500
Fax: +603 7784 1263

View all KONE offices in Malaysia

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CONNECT WITH OUR LEADERS

Our Management Team is dedicated to fostering strong partnerships and delivering excellence in every engagement. We welcome your inquiries, feedback, and business opportunities. For general enquiries, please complete the form above. For executive level attention, kindly reach out to our Management Team.

Tze Ping Teoh

Managing Director
KONE Malaysia
md.malaysia@kone.com

Edward Loy

Managing Director
KONE Southeast Asia
md.southeastasia@kone.com